Flexible

If the reservation is canceled up to 24 hours before the check-in date, the total amount will be refunded to the payment card. If the reservation is canceled less than 24 hours before the check-in date, the first night's accommodation fee will be deducted, and the remaining amount, including the deposit and cleaning fee, if any, will be refunded to the payment card. If the reservation is canceled while the accommodation is in progress, the total amount of the days of stay (including the day of cancellation) plus the cleaning fee will be deducted and the remaining amount will be refunded to the payment card.

Moderate

If the reservation is canceled up to 10 days before the check-in date, the total amount will be refunded to the payment card. If the reservation is canceled between 4 days and 10 days before the check-in date, 70% of the total amount of the days of stay will be refunded to the card, in addition to the deposit and cleaning fee, if any. If the reservation is canceled less than 4 days before the check-in date, 60% of the total amount of the days of stay will be refunded to the card, in addition to the deposit and cleaning fee, if any. If the reservation is canceled while the accommodation is in progress, in addition to the total amount of the days of stay, including the day of cancellation, the cleaning fee and half of the total amount of the days without accommodation will be deducted, and the remaining amount will be refunded to the payment card.

Strict

If the reservation is canceled up to 10 days before the check-in date, the total amount will be refunded to the payment card. If the reservation is canceled between 4 days and 10 days before the check-in date, 60% of the total amount of the days of stay will be refunded to the card, in addition to the deposit and cleaning fee, if any. If the reservation is canceled less than 4 days before the check-in date, 50% of the total amount of the days of stay will be refunded to the card, in addition to the deposit and cleaning fee, if any. If the reservation is canceled while the stay is in progress, in addition to the cleaning fee, 100% of the total amount of the days of stay will be deducted, and no refund will be made.